Privacy Policy
Privacy Policy
It
is graphicolorny.com policy to respect and protect the privacy of our
customers and the users of our Website -hereinafter, the "Site".
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Through this Internet Privacy Statement, we want to reassure
users of the Site that we will not sell, share, or rent personally
identifying information ("PII") of our Site users to others
in a manner different than as set forth in this Internet Privacy
Statement.
Placing Orders and Information Collection
graphicolorny.com collects information from the users of this Site at
several different points on the Site. For example, we collect and/or
request information when a user:
1) Places an Order
2)
Accesses and/or Registers on this Website
3) Requests
notification of an order status
4) Participates in an online
sweepstakes, promotion, or survey
5) Requests a Catalog
6)
Submits an E-mail
7) Engages in a live chat discussion
In
order to fulfill the above requests, customers may be requested to
provide contact and-or credit card information. If we have trouble
processing an order, a request, or completing a delivery, this
contact information will be used by graphicolorny.com to contact you.
We also use "cookies" to enhance and personalize your
visit. Please see the section below entitled: Automatic Information
and Cookies.
Gathering and Sharing of Information, Links
to External and Co-Branded Websites
We monitor traffic
patterns on the Site and gather information for use in analyzing
usage, trends and to administer the Site in order to improve its
layout and design as well as to permit Site personalization and
streamlining to create the best shopping experience we can for our
users. In order to perform analysis permitting such personalization
and the improvement of site design and user experience, we may
integrate customer purchase information and employ suitable third
parties with whom we share the information necessary to accomplish
these objectives.
Where appropriate, we may share information
with our business partners.
We use a credit card processing
company to bill purchasers of goods and services from the Site, and
depending upon the goods and services being ordered and where they
are being shipped, we may also use outside suppliers and/or delivery
companies to assist us in fulfilling and delivering orders. We share
with them the information necessary to enable such card processing,
fulfillment, and delivery of goods (i.e. - name, address, and as
appropriate, payment information).
Additionally, we partner with
trusted third parties to provide Site users with unique offers or
services which may be of value to our users. In such instances, we
will share a user"s name and address with a trusted third party
to enable them to notify the user of the unique offer or service. We
will never provide credit card information and you will always be
provided with the opportunity to unsubscribe from any such list.
We
may provide PII in special cases such as enforcement of our Terms of
Site Use, or as appropriate to comply with law or legal process, or
to protect the rights, property, and safety of our company, our
customers, and others. This includes exchanging information with
other businesses for purposes of fraud and credit risk reduction. We
may also provide PII and other information incident to a merger,
reorganization or a sale of the company or its assets.
Our Site
also contains links to external Internet sites as well as co-branded
sites, which may be operated by an external party and they may have
privacy practices that differ from those here on our Site. A
co-branded site is a Website, usually operated by a third party, and
displaying that third party"s name along with the
graphicolorny.com name and logo. Such co-branded sites offer goods or
services to our users which we think may be of value. When you click
on links that take you to such external or co-branded sites, you will
be subject to their privacy policies, and we encourage you to become
familiar with that party"s privacy policies as these may differ
from those utilized on our Site. Please note that this privacy
statement applies solely to information collected by
graphicolorny.com on our Site and, while we strongly support the
protection of privacy on the Internet, we cannot be responsible for
the privacy practices of other Websites, uses of the information
collected by other Websites, or the content of those other Websites.
Consent
By using our Site, the user agrees to the terms
and conditions set forth in this Internet Privacy Statement and the
Site Terms of Use INCLUDING ALL LIMITATIONS OF DAMAGES PROVISIONS
which are an integral part hereof and the user consents to the
collection and use of this information by graphicolorny.com as
disclosed in this Internet Privacy Statement. We may revise this
Internet Privacy Statement or the Site Terms of Use at any time by
updating these postings. By using this Site you agree to be bound by
any such revisions in effect at the time of use and should therefore
periodically visit this page and the Site Terms of Use page to
determine the then current policies applicable to users of this Site.
Surveys, Promotions, & Contests
From time-to-time
either we or a third party sponsoring a promotion on this Site may
request information from the users of the Site via surveys,
promotions, or contests. Participation in these surveys, promotions,
or contests is completely voluntary, and the users of the Site have a
choice whether or not to disclose this information. Information
requested may include contact information (such as your name and
address), and demographic information (such as zip code, age level,
etc.). We use such information to notify contest winners, award
prizes, and for analyzing the Site traffic to improve the user"s
experience on the Site. If you are not already a customer of
graphicolorny.com "s, we will add you to our customer list and
you may receive graphicolorny.com marketing materials such as
catalogs, special offers, dollars-off deals, and other information
which we believe may be of value to you. Of course, if you do not
wish to receive such information, you can always update your account
information and opt out of receiving information by accessing your
account profile at the Site or Emailing us at:
orders@graphicolorny.com. Please note that information provided by
users to third parties will be subject to the privacy policies of
such third parties.
Security Information
Strong
precautions are taken to protect the credit card information and PII
of the users of our Site. We protect this information both online and
off-line and use a variety of technical solutions to make shopping
safe at our Site. Your information is encrypted and is protected
utilizing the industry standard Secure Sockets Layer (SSL) encryption
software. While on a secure page, such as our order form, the lock
icon on the bottom of Web browsers such as Netscape Navigator or
Microsoft Internet Explorer becomes locked, as opposed to un-locked,
or open, when you are just "surfing".
Note that under
the Fair Credit Billing Act, and provided that you promptly notify
your bank of the loss, your bank cannot hold you liable for more than
$50.00 of fraudulent charges for the unauthorized use of your credit
card through no fault of your own. In the event of an unauthorized
use of your credit card, you must notify your credit card provider in
accordance with its reporting rules and procedures. If you have any
questions about the security at our Site, you can send an e-mail to
orders@graphicolorny.com.
Automatic Information and
Cookies
When a user accesses our Site, like many other
websites, our computers automatically receive and record the domain,
host, and IP address through which the user"s computer accesses
the Internet, as well as the Internet browser and operating system
software on the accessing computer and any external reference code.
You may have heard of the term "cookies". Cookies are
routinely used by most, if not all, E-commerce merchants, including
graphicolorny.com . A cookie is a piece of data stored on a user"s
hard drive through the Web browser program containing information
about the user which enables us to track and personalize the Site to
enhance your experience. For instance, by setting a cookie on our
Site, we can provide you with storage of items in your shopping cart
between visits. However, if a user rejects the cookie, they may still
use our Site although we will be unable to provide the personalized
shopping experience we can offer using the cookie data. When
graphicolorny.com sends out promotional offers, such offers may
contain an external reference code to enable graphicolorny.com to
track the success of these promotional offers. If you have any
questions about our use of this automatically transmitted
information, please contact us at orders@graphicolorny.com.
Special
Offers, Account Updates and Opting Out
graphicolorny.com
occasionally sends our customers and the users of the Site
announcements and updates, which contain important information about
the Site and service offerings which we believe to be of value to our
customers and users. In order to do this, we may enhance or merge the
information we collect on the Site with data from third parties for
purposes of marketing products or services to our customers and
users.
We may communicate with the users of the Site via e-mail,
telephone, mail, or fax in order to provide requested services,
content, product information, notification of special offers, or in
regard to customer service issues relating to an account. The users
of the Site are always given the opportunity to "opt-out"
of having their online information used for purposes not directly
related to the Site at the point at which we ask for the information
or when they receive an online promotional communication.
For
example, our e-mail messages have an "unsubscribe" feature
for users of the Site who buy from us, but don"t want to be
notified about special offers in the future. Users can simply "Reply"
back to the e-mail message and type "unsubscribe" in the
subject field. Upon receipt of the reply, we will remove that e-mail
address from our e-mail list. If a user has more than one e-mail
address, he or she should include the other addresses as well to
ensure proper updating of their account information.
Users of the
Site can always update the personally identifying information that
they have provided to graphicolorny.com simply by accessing and
updating their account information on the Site or by e-mailing us at
orders@graphicolorny.com.